Improving Customer Service In Public Schools And Public Education: 9 Expert Tips For K-12 And Beyond

As a customer service consultant, I enjoy doing some of that consulting in noncommercial arenas where the terms “customer” and “service provider” don’t precisely fit: healthcare customer service (“patient satisfaction”), not for profits (“donor relations”) and so forth. One of the most interesting of these arenas is public schools and public education, whether K12 or beyond.