Familiar Leader Emerges In The Frenzied Cloud-Based Productivity Apps Space

The productivity application space has always been interesting, as it represents the core of "shadow IT" -- solutions adopted by end-users without the blessings or awareness of management or IT. Shadow IT dates back to the early days of the PC, when business users brought in machines, under the radar, with word processing and spreadsheet software. Microsoft rode this wave to dominate the corporate computing scene for decades.